Seven years inside Rocket.net, Hostinger and NameSilo ticket queues: migrations, DNS, deliverability, speed. If it broke at 2am, there is a good chance I have already seen it.
Pick the problem that matches your week.
Critical errors fixed, performance stabilized, secure environments maintained, with receipts.
Bottlenecks removed, uptime stabilized, and every last drop of performance unlocked.
Domains stay online, mail lands in the inbox. SPF, DKIM, DMARC done properly.
View detailsEngineer-level tuning that passes Core Web Vitals in the field, not just in the lab.
View detailsYour overflow engineer, under your brand. Emergencies, migrations, malware: handled quietly.
View detailsThree platforms, one throughline: the messier the incident, the steadier the hands.
I learned WordPress from the side that breaks: ticket queues, not tutorials. Every role added a layer: code first, then servers, then the customer in the middle of both.
Enterprise WordPress fleets on Cloudflare + LiteSpeed. Hundreds of zero-downtime migrations, the escalation queue for PHP and database mysteries, and playbooks the global team now runs on.
Thirty to fifty live WordPress cases a day: server errors, SSL failures, DNS cutovers. The hard ones found my queue; junior agents found my shoulder.
Registrar-scale domain and DNS support, plus custom WordPress and Laravel builds, where the infrastructure instincts got planted.
26+ verified reviews mention me by name. Every quote below links to its source. Go check.
Showrav is the best support ever. No one solved my problem in 2 days but him.
Rocket support was very helpful throughout the troubleshooting process. Showrav stayed in touch the entire time, carefully investigated the issue, and helped identify the root cause of the login problem. Everything was resolved quickly and professionally.
Showrav Hasan the best Wordpress engineer i highly recommend.
I don't normally leave reviews, but I've used a lot of hosting companies and so far my experience has been incredible! Instant, no bots or AI to go through, straight to an agent. Shoutout to Showrav Hasan who was a great help today!
Thanks to the careful collaboration with the engineer, Showrav, he helped me resolve a problem that other engineers couldn't fix for two days. He meticulously debugged it to eliminate the hidden issues. Excellent work!
Showrav is a hero. Always quick with assistance and has made my day a little easier more than once!
Broken site, steady workload, or standing coverage. Pick the shape that fits.
One broken site, one flat fee. I pick up fast, stabilize production, and hand you the post-mortem.
Your overflow engineering bench: updates, migrations, speed work, and scaling on tap.
The maintenance that prevents the emergency. Quiet, ongoing, and boring on purpose.
Every engagement starts with a written scope. No surprise invoices, ever.
Send one test task. Judge my workflows, response times, and code quality on a low-stakes ticket, no retainer required.
The honest answers, up front.
Retainers are billed as dedicated time blocks, usually monthly. Unused hours roll over for up to 30 days, and you get a written summary of every task completed with time tracking attached.
Yes. Critical incidents (site down, 500 errors, DNS failures, SSL emergencies) get triage within 2 hours, including evenings and weekends in GMT+6. Agencies on care plans get priority escalation.
Yes. I work inside your existing workflow: Slack, Teams, Jira, Linear, or your helpdesk. I document every change so your developers keep full context, and I never push to production without approval.
Managed hosts (Rocket.net, Kinsta, WP Engine), cloud platforms (Cloudways, DigitalOcean, AWS), cPanel/WHM shared hosting, and custom VPS/dedicated servers with LiteSpeed or NGINX.
Two sentences about the problem is enough to start. Critical triage gets answered within two hours.