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Tell me what broke. I will fix it.
Whether it is a crashed WordPress site, a DNS cutover gone wrong, or a slow WooCommerce checkout, I respond quickly with a clear triage plan and measurable timelines.
Urgent Incident
Site down, 500 errors, DNS failures, or SSL emergencies. I triage within two hours and stabilize production.
Ongoing Support
Retained coverage for WordPress maintenance, Core Web Vitals monitoring, security patching, and infrastructure reviews.
Employment Inquiry
Open to WordPress Support Engineer, Technical Support Engineer, and Customer Success Engineer roles.
Describe your situation
Outline the issue, your stack, and your timeline. I will respond with actionable guidance covering technical scope, next steps, and recommended support.
Frequently Asked Questions
Can you take over an ongoing incident?
Yes. Share access details, logs, and recent changes. I will audit hosting configuration, debug the codebase, stabilize uptime, and document each fix for your team.
Do you help with DNS and email deliverability?
Absolutely. I configure DNS, SPF, DKIM, DMARC, and related records while coordinating with mail providers to restore deliverability and consistency.
What does ongoing support include?
Retained coverage includes performance baselines, Core Web Vitals monitoring, PHP and caching reviews, security patching, and regular stakeholder updates.
Are you open to full-time roles?
Yes. I am actively seeking WordPress Support Engineer, Technical Support Engineer, and Customer Success Engineer positions. Download my resume or reach out directly.
Experience at
