White-Label Client Support
I handle client support inquiries using an agency-provided email address, inside your helpdesk (e.g. Help Scout, Zendesk) or directly in your Slack.
Service
White-label WordPress Support for Web Agencies
When your agency has a broken WordPress site, failed migration, plugin conflict, malware redirect, DNS issue, or WooCommerce emergency, I can step in quietly and fix it under your brand.
What I Deliver
Emergency Troubleshooting
Rapid triage of critical site down situations (500 errors), database crashes, plugin conflicts, and server-level configuration issues.
Seamless Migrations & Launches
Safe, zero-downtime relocation of large sites, multisites, or WooCommerce stores between hosts with strict rollback protocols.
Speed & Core Web Vitals Auditing
Database indexing, LiteSpeed/Redis caching adjustments, asset optimization, and marketing script delaying to pass Google Search Console Core Web Vitals.
Common Questions
How does the white-label arrangement work?
I interact with your clients or team under your agency brand name. You can provide me with an @youragency.com email address or invite me to your Zendesk/Help Scout ticket desk and Slack.
Do you sign NDAs?
Yes. I regularly sign Non-Disclosure Agreements (NDAs) with web agencies to safeguard your client relationships and proprietary workflows.
Tell me what broke. I will fix it.
I respond within 2 hours for critical triage, DNS failures, and migration emergencies.
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