How does the white-label arrangement work?

I interact with your clients or team under your agency brand name. You can provide me with an @youragency.com email address or invite me to your Zendesk/Help Scout ticket desk and Slack.

Yes. I regularly sign Non-Disclosure Agreements (NDAs) with web agencies to safeguard your client relationships and proprietary workflows.

Service

White-label WordPress Support for Web Agencies

When your agency has a broken WordPress site, failed migration, plugin conflict, malware redirect, DNS issue, or WooCommerce emergency, I can step in quietly and fix it under your brand.

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Scope of work

What you actually get

White-Label Client Support

I handle client support inquiries using an agency-provided email address, inside your helpdesk (e.g. Help Scout, Zendesk) or directly in your Slack.

Emergency Troubleshooting

Rapid triage of critical site down situations (500 errors), database crashes, plugin conflicts, and server-level configuration issues.

Seamless Migrations & Launches

Safe, zero-downtime relocation of large sites, multisites, or WooCommerce stores between hosts with strict rollback protocols.

Speed & Core Web Vitals Auditing

Database indexing, LiteSpeed/Redis caching adjustments, asset optimization, and marketing script delaying to pass Google Search Console Core Web Vitals.

Sounds familiar?

Your agency is scaling but you cannot justify a full-time senior WordPress developer salary yet.
A client site goes offline after hours and your core team is offline or unavailable.
You are migrating a high-traffic client site to Rocket.net or Kinsta and need zero-downtime execution.
A client is complaining about slow mobile performance and you need expert optimization to pass Core Web Vitals.

You walk away with

Increased agency profit margins by outsourcing complex WordPress engineering
Happier clients with 24/7 technical incident resolution under your brand
Peace of mind knowing a reliable backup engineer is on call for emergencies

Ready when you are

Two sentences about the problem and I will answer with a triage plan inside two hours.

Open a ticket

Your site has problems. I have availability.

Describe the mess in two sentences and I will come back with a plan, usually inside two hours.

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