Emergency rescue
Crashed client sites, 500 errors, failed deploys. I triage inside two hours and stabilize before the client notices.
White-label bench for agencies
Your agency's secret senior engineer.
Client site down at midnight? Migration stalling? Plugin conflict nobody can reproduce? Hand it over. I fix it under your name, and your team takes the credit in the morning.
What agencies delegate to me
The overflow, handled.
Escalations and the 11pm emergencies: delegated, handled, handed back with notes.
Migrations & staging
Zero-downtime moves between hosts, staging environments built and tested, cutovers planned to the minute.
Malware & hardening
Infected-site cleanup, backdoor hunts, and hardening so the same hack does not happen twice.
Performance passes
Core Web Vitals rescues and speed audits you can hand to the client as a deliverable.
DNS & email fixes
Deliverability rescues and DNS cutovers for client domains, the tickets most teams dread.
White-label comms
I write updates your account managers can paste straight into client threads. No jargon leakage.
Audit me before you hire me
Throw me one low-stakes ticket: a speed audit, a staging migration, a DNS review. Judge the communication, the pace, and the notes I leave behind. No retainer required.
For agencies & site owners
Three ways to work together
Broken site, steady workload, or standing coverage. Pick the shape that fits.
Emergency Fixes
One broken site, one flat fee. I pick up fast, stabilize production, and hand you the post-mortem.
$79/incident
- Triage inside a 2-hour window
- Developer-to-developer chat, no bots
- PHP errors & plugin conflicts untangled
- Written post-mortem after the dust settles
Agency Support
Your overflow engineering bench: updates, migrations, speed work, and scaling on tap.
$30/hour
- Reserved time blocks that roll over
- Staging environments built & tested
- Zero-downtime server migrations
- Theme & custom plugin profiling
Care Plans
The maintenance that prevents the emergency. Quiet, ongoing, and boring on purpose.
$149/month
- Weekly core, theme & plugin updates
- Uptime & speed eyes on the site 24/7
- Daily off-site backups with rollbacks
- Malware prevention & hack cleanup
Every engagement starts with a written scope. No surprise invoices, ever.
Process
How a delegated ticket flows
Predictable, documented, and invisible to your client.
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Intake & triage
Within 2 hoursYou drop the ticket, credentials, and context. I confirm scope and severity before touching anything.
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Fix under your brand
White-labelWork happens with backups verified and changes staged. Any client-facing language matches your agency voice.
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Handoff & notes
DocumentedYou receive a summary your team can reuse: what broke, what changed, what to watch next.
FAQ
Asked before every engagement
The honest answers, up front.
How does the white-label arrangement work?
I interact with your clients or team under your agency brand name. You can provide me with an @youragency.com email address or invite me to your Zendesk/Help Scout ticket desk and Slack.
Do you sign NDAs?
Yes. I regularly sign Non-Disclosure Agreements (NDAs) with web agencies to safeguard your client relationships and proprietary workflows.
Can I test you with a small task first?
Absolutely, that is the recommended start. Send one low-stakes task (a speed audit, a staging migration, a DNS review) and evaluate my workflow, communication, and code quality before committing.
Your site has problems. I have availability.
Describe the mess in two sentences and I will come back with a plan, usually inside two hours.