Most engineers build websites. I keep them alive.

Keeping sub-second load times honest on Cloudflare Enterprise + LiteSpeed Enterprise stacks, for publishers and stores that notice every millisecond.

• Moved hundreds of mission-critical sites between servers without a single second of downtime.
• Chased down PHP worker saturation, database lockups, and plugin conflicts that had survived multiple engineers.
• Wrote the incident playbooks the global support team now follows when things go sideways.

Front-line technical support at serious volume: 30 to 50 WordPress humans every single day.

• Became the escalation point for the tickets nobody else could close, and trained the juniors who came after me.
• Resurrected dead cron jobs and rebuilt corrupted databases for enterprise customers.
• Kept a 98% satisfaction score across thousands of conversations.

Domain and DNS support at registrar scale, plus custom WordPress and Laravel builds; the years when "have you checked the nameservers?" became a reflex.